Right of withdrawal

Сообщите нам, если хотите вернуть товар

The return period expires 30 calendar days after the day on which the CUSTOMER or a third party appointed by the CUSTOMER (other than the carrier) takes physical delivery of the PRODUCT. If the order of the CUSTOMER contains several PRODUCTS and if these PRODUCTS are delivered separately, the return period expires 30 days after the day on which the CUSTOMER or a third party appointed by the CUSTOMER (other than the carrier) takes physical delivery of the last PRODUCT. To make use of the right to return, the CUSTOMER must notify about his decision to withdraw from this contract via an unambiguous declaration to: Lucimed S.A., Rue la Marais 12a, Zoning Industriel 4530, Villers-le-Bouillet, Belgium or info@lucimed.com. He can also use the attached form. In order to comply with the return period, the CUSTOMER must forward his decision regarding the use of the right to return before the expiry of the return period. In case of a return from the CUSTOMER, the VENDOR is supposed to refund the full amount paid including shipping charges without undue delay and under any circumstances, no later than 30 days starting from the day on which the VENDOR is informed about the decision of the CUSTOMER to return. The VENDOR shall proceed to refund using the same payment method that was used by the CUSTOMER for the initial transaction unless the CUSTOMER explicitly agrees for a different method and under any circumstances, the refund shall not result in any charges for the customer. The VENDOR can withhold the refund until the goods have been received or until the CUSTOMER has provided a proof of shipment of goods, whichever is earlier.

Return Luminette
Brain E-Log
Rue de Tubize 141
1440 Braine-le-Château
Бельгия


- Вы возвращаетесь!
До тех пор, пока устройство не повреждено, вы получаете возврат в течение 10 рабочих дней с момента получения пакета. Пожалуйста, обратите внимание, что 10 € будет сохранено для покрытия первоначальных расходов на доставку. После возврата Вы получите электронное письмо с подтверждением.

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