Order today, get it before Christmas (extended deadline until 25/01)

Nous avons détecté une meilleure version du site pour vous.

We have detected a better version of the website for you.

Wij hebben een betere versie van de website voor u gedetecteerd.

Nous avons détecté une meilleure version du site pour vous.

Nous avons détecté une meilleure version du site pour vous.

We have detected a better version of the website for you.

We have detected a better version of the website for you.

We have detected a better version of the website for you.

We have detected a better version of the website for you.

Wij hebben een betere versie van de website voor u gedetecteerd.

Wir haben eine bessere Version der Webseite für Sie gefunden.

Olemme löytäneet sinulle verkkosivuston paremman version.

Našli jsme pro vás lepší verzi těchto webových stránek.

Znaleźliśmy dla Ciebie lepszą wersję strony internetowej.

Vi har fundet en bedre version af hjemmesiden for dig.

Vi har hittat en bättre version av hemsidan för dig.

Vi har funnet en bedre versjon av denne nettsiden for deg.

Abbiamo individuato, per Voi, una versione migliore del sito internet.

Ми знайшли кращу версію вебсайту для Вас.

Мы обнаружили лучшую версию сайта для вас.

Hemos detectado una mejor versión del sitio web para ti.

After sale service.

What you need to know...

If you have a problem with your Luminette, please read and follow these instructions:

  • 1

    Make sure the device is charged.

  • 2

    Check whether your Luminette is still under guarantee. The guarantee is valid if the fault occurs within 2 years (3 years if you have registered the Luminette) after your purchase and if it is a fault linked to normal use of the device.

  • 3

    Contact us by telephone (866-521-8741) or by email (info@lucimed.com) and explain the problem.

  • 4

    After diagnosing the problem and eliminating “false problems”, you will be asked to send your defective model back to us by post or any other means of transport you may choose. Please include in your parcel your receipt (if appropriate) and a document giving your contact details, outlining the problem and giving a delivery address.

    Return address

    LUCIMED SA
    Rue le Marais 12a - 4530 Villers-le-Bouillet - Belgique

  • 5

    On receipt of your Luminette we will analyse the problem.

  • 6

    We will be in touch with you within 5 working days, to inform you whether your Luminette will be repaired or replaced.

  • 7

    We will return your Luminette, repaired or replaced, to the address you have given us.

If you bought your Luminette more than 2 years ago and/or the fault is due to an abnormal use of the device ?

No problem! The repair will cost € 35.00 including VAT (including return delivery). If the device cannot be repaired, you will be given a price reduction for the purchase of your new Luminette.

Application Luminette
Gratuit

Get more with the MyLuminette App.

Download the application myLuminette on:

Lumière pour le monde

1 Luminette purchased
= 1€
to fight
blindness.

Our website uses cookies to make your browsing experience better.
By using our site you agree to our use of cookies

Agree and don't show again

Choose your country:

Europe

North America

Oceania